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National Patient Experience Survey 2019 Now Live

1st May 2019

On the 1st May this year, in-patients at SVUH will be invited to participate in the annual National Patient Experience (NPE) Survey which is being run by the Health Information and Quality Authority (HIQA) in partnership with the Health Service Executive (HSE) and the Department of Health during the month of May.

The NPE Survey will be distributed by post to all patients who meet the following criteria; a minimum of a 24-hour stay in a public acute hospital in Ireland during the month of May this year, provided they are over 16 and have a postal address in Ireland. Patients will also have the opportunity to complete the survey online.

All staff who interact with patients from their point of admission to discharge are encouraged to communicate that the National Patient Experience Survey will be live during the month of May this year. Wards will be provided with discharge packs which will be given to patients at the point of discharge from the hospital.

The hospital looks forward to receiving the 2019 NPE survey results later this year and progressing some new quality improvement projects based on the results.

For further information on the survey please visit www.patientexperience.ie

Patient and Visitor Handbook

Our handbook contains all the important information you need when visiting our hospital whether you are a patient or a visitor.

  • Travelling to and from the hospital
  • Elective admission information
  • Emergency Department attendance
  • Patient safety information
  • Information on what we will do to get you home
  • Data protection
  • Security information
  • Infection control policy
  • No smoking policy
  • Visiting arrangements
  • Daffodil Centre
  • St. Vincent’s Foundation

Download the handbook